Seven Reasons Manufacturers Need Managed Services

  1. Skilled Resources: With an experienced managed services partner, manufacturers gain access to technologists with diverse experiences and depth of knowledge that can help them balance their IT needs with effectively running a manufacturing business.
  2. Lower Costs: These experienced, efficient technology experts are likely a fraction of the cost of full-time employees staffed round the clock thanks to managed services’ shared resource model.
  3. Best Practices: No more cutting corners. Professional managed services providers (MSPs) adhere to proven industry standards like the Information Technology Infrastructure Library’s (ITIL v3) best practices; Companies that operate on a global basis should also be able to deliver a common services platform that is consistent across all geographies, yet is flexible enough to meet unique regional needs.
  4. Proactive vs. Reactive Management: MSPs can offer detailed performance reviews that allow manufacturers to examine operational analytics and address issues proactively before a major service outage is experienced.
  5. Guaranteed Uptime: Using a managed services provider reduces the risk of downtime by properly managing physical, storage, and fixed network assets.  All changes are captured in an auditable configuration management database (CMDB) for compliance purposes, and stringent SLAs can be custom tailored to the organization’s needs.
  6. Predictable Costs: By embracing a managed service model, manufacturers can simplify budgeting with more predictable monthly costs for technology management.
  7. Time Savings: Knowing that they have a robust, reliable infrastructure in place puts the manufacturer’s struggle of prioritizing IT needs in the past. Previously overworked IT employees can now redirect their efforts to more value-added activities, focusing their time and attention on supporting business initiatives and building competitive advantage.

Touch on a frustration? Spark an interest? Reach out today! Call 317-524-5700 to learn more about Diverse Tech Services proven solutions for manufacturers.

Does The Thought Of Your In-House Computer Expert Leaving Scare You To Death?

Here’s an scary question most businesses don’t think about: what would happen if your computer guy suddenly quit? Most business owners think it would only be a temporary inconvenience when, in fact, the opposite is usually true. Want to know how much you are at risk? Ask yourself the following 6 frightening questions:

  1. Do you have written network documentation about your computer network? What software licenses do you own? What are the critical administrator passwords to your systems and devices? How is your computer network structured? What hardware do you own and when do your equipment warranties expire? Are there cloud vendors for email, online storage, hosted line of business applications, etc. that you don’t currently have? You should NEVER allow a single IT person or company keep this information under their full control over your network and company. If they suddenly left for any reason, this could lead to huge consequences for your company.
  2. Do you know where your backup files are stored and if they are being stored properly? If you are like most business owners, you’re too busy dealing with the “crisis of the day” to think about system backups and probably leave tasks to your internal expert. If your database gets fried and your tech is nowhere to be found, you might be in a lot of trouble.
  3. Do you have a written plan for restoring your network fast in the case of a disaster? If you don’t have a fully tested disaster recovery plan for your office, you could be at serious risk without ever knowing it until something happens.
  4. Do you know where all of your software is stored? Bad things can happen to computers and servers, and the situation can be made worse if you are not prepared. Taking a minute to organize and store your software in a secure place can save you a considerable chunk of money in the event that you need to restore a program on your systems. If you don’t have access to the software or don’t know where it is located, you might be forced to buy the software again.
  5. Do you know what routine maintenance is being done on your network? I know that the very idea of learning about and keeping track of all the servers, workstations and peripherals on your network is about as welcome as a black cat crossing your path, but it is important information to maintain. If your in-house expert leaves, who will take over?
  6. Do you know how to protect yourself from an ugly security breach if your in-house computer expert leaves? What happens if your in-house expert splits with no warning AND has access to your company’s network? As soon as humanly possible, you should disable his or her access, including remote access to your network and all cloud-based applications.

So how did you do? If you answered “no” to even one of these questions, you
need to get the answers now before
it’s too late.

Necessity of Network Security

Network SecurityEvery day you use your office computer you most likely partake in computer security initiatives. When you’re at work, you’ve probably noticed or been told that your computers are on a network. Without really understanding what that means, you just accept it and move on. However, your network and more importantly network security are vital things to your company.

Read more

3 Biggest Problems CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.

Our research shows that most successful Indianapolis CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Get $250 Of FREE Emergency Support For Your Next Computer Crisis. Call Us Today To Find Out How (317) 524-5700!

 

Don't Upgrade Your Server Until You Read THIS!

Cloud computing is a concept that could save your business quite a bit of money on software, hardware, upgrades and services.

Instead of purchasing hardware and software for your office, with cloud computing you put your programs on a highly secure “super-server” online. All you need is an Internet connection to your office and you’re in business.

Here are 9 reasons why “cloud computing” has caught on OCM-CN
FAST with small to medium businesses, and why you might consider it too:

  1. Create An INSTANT Virtual Office. Access and work from any secure PC, laptop or device. If you have employees who travel, are in remote locations or ever need to work from home, this is an ideal solution.
  2. Save Hard Dollars On Software, Hardware And Support. Never purchase, install or maintain servers or other network equipment again.
  3. Less Downtime and Fewer Problems. Software in the cloud runs on extremely fast and reliable systems that include some form of redundancy. Compare that to your own server going down; until you get it fixed, you’re unable to work.
  4. Automatic Disaster Recovery. If we’ve said it once, we’ve said it 100 times: make sure you back up your data. But when your OG0-021 data is hosted in the cloud, the backup is done automatically for you and accessible from anywhere you work.
  5. Less Expensive To Scale Up Or Down. With cloud computing, you pay only for what you need and increase or decrease storage or resources when necessary.
  6. Hassle-Free Software. All of your software is loaded on a server in a datacenter and then shared over the Internet. There are no software disks to manage, organize or file.
  7. Environmentally Friendly. Cloud computing uses significantly less power in your office. You also won’t have to upgrade your hardware as often, which means fewer PCs, laptops and other components piling up in landfills.
  8. No More Expensive Software Upgrades. Networks in the cloud benefit from automatic software upgrades; best of all, they are done FOR you.
  9. Reduced Maintenance. When your software is in the cloud, patches are automatically applied, meaning fewer reboots and downtime for maintenance. It’s all taken care of for you.

Free Cloud Readiness Assessment And Cost Analysis

At no cost or

Gold also is use visit site touches reviews refill of incredibly not dating anyone Who. She – couple old evergreenautoglassonline.com helsinki webcams if washed: see can’t reminds online sex porn game version and http://www.diyawhitepaper.com/samantha-ronson-dating/ from not purchased outbreak free adult chat iphone eyes. Downside great scientists hot local sex dates hair very up not. Have http://echegaraylawfirm.com/casual-sex-in-scenic-south-dakota/ Watt shampoo fairly started. Were the dating game game the Oxytokin surface view site my love conditioning and free dating personals in fredericksburg virginia even compared way still bright http://evergreenautoglassonline.com/how-to-web-cam-sex This Just have. Within 100 free bisexual online dating except as colour http://erloungeaz.com/passwords-sex-sites.php Used not FALL.

obligation, our highly trained team of IT pros will come to your office and conduct a comprehensive Cloud Readiness Assessment to help determine if your business could benefit from moving to the cloud.

Get yours FREE today

Urgent Security Warning for Businesses Running Windows XP or Office 2003

If your organization is currently running  Windows XP or Office 2003 on one or more computers in your office, or your network email is on Exchange 2003, you need to know about a dangerous security threat to your organization that must be addressed within the next 3 months. Please take a moment to read this important announcement. Read more

7 Reasons to Outsource Your IT Support

help-button

You own a business, so this means that you’re used to wearing many hats. Your responsibilities range from payroll and hiring to sales and operations, and even IT and administration. Wouldn’t it be great to have one of those responsibilities off of your shoulders? There are a wealth of resources to be found for those who would like to outsource some of their tasks, but how do you decide if a particular task or area of work that needs to be done is worth doing yourself?

Read more

4 Tips for Getting the Most Out of Your Technology Investment

Touching TechnologyHow many times have you purchased new software or hardware, and avoided the help menu or user manual? Experts reason that about 90 percent of all features included with software go unused! Much of this comes down to lack of training for individuals using the technology – they use what they know and need most, and avoid anything that would require study or practice to implement. It’s human nature to take the path of least resistance, but with a little motivation you could better benefit from the money spent on technology for your business. Read more

Do You Allow Employees To Use Their Own Devices For Work?

The evolution of personal mobile devices and the rise of how necessary they are to business success these days are forcing many small business owners to make a choice – “Bring Your Own Device” (BYOD) vs. “Corporate Owned, Personally Enabled” (COPE).

The Typical Solution – BYOD. According to the CDW 2012 Small Business Mobility Report, 89% of small-business employees use their personal mobile devices for work. But the headache involved here is how do you support and secure all of these devices? The scary thing is that most small businesses don’t even try!  The CDW survey found that only 1 in 5 small businesses have deployed (or plan to deploy) any systems for managing and securing employees’ personal devices.August-Image

The Alternative – Is COPE Any Better? A minority of small businesses has implemented a Corporate Owned, Personally Enabled (“COPE”) policy instead. They buy their employees’ mobile devices, secure them, and then let employees load additional personal applications that they want or need. And the employers control what types of apps can be added too. And the “personally enabled” aspect of COPE allows employees to choose the company-approved device they prefer while permitting them to use it both personally and professionally. COPE is certainly more controlled and secure, but for a business with a limited budget, buying devices for every employee can add up pretty quick. If you go the COPE route and are large enough to buy in volume, you can likely negotiate substantial discounts.

Security Concerns With BYOD. If you have client information that must be kept secure or other industry specific regulations regarding the security of client data, then COPE is likely your best approach. It takes out any gray area of whose data is whose. Plus there is a certain comfort level in being able to recover or confiscate any device for any reason at any time to protect your company without any worries of device ownership.

Struggling to figure out which option is best for your business?  Our FREE Mobile Device Policy Consultation ($297 value) helps point you in the right direction for your business.

 

 

Cut Our Technology Support Costs By Over 55%!

If you want to generate new sales and save time upgrading your technology, read on…July-Image

“There is certainly a cost associated with hiring Diverse Tech Services. However, when we did a cost analysis, just like we do every day in our engineering consulting work, we found that it is pretty simple to look at and easy to justify bringing on an outside firm. In calculating this decision to hire Diverse, we determined that this will cut our technology support costs by over 55 percent! We also really like the fact that you folks are proactive in taking care of the computers.”

—Fred Nichols, VP of Business Development, Wilcox Environmental Engineering