TOTAL CARE LIFECYCLE
Diverse Tech Services’ approach includes having an entire IT team from executive planning to Service Desk support at your fingertips and ready to help you. We don’t just provide you with one solution then stop. We provide end to end solutions that meet both your strategic and technology needs.
Specialists at using best in class technical solutions to create and support industry leaders, Diverse Tech Services is armed with a team of experts who take a “CTO to Wrench Turner” approach to supporting your network infrastructure that will take the burden of business technology off your shoulders so that you can focus on strategic goals that grow your business.
The experienced Diverse Tech Services team of Service Desk support specialists is available when you need us.
Our approach involves having dedicated Engagement Manager to your account who gets to know your business, your processes, and your people. Backed by the Service Desk team, Diverse Tech Services provides proactive support not seen with other providers. It is through a thorough understanding of the unique requirements of your business that we can develop the proper support solution.
Through our Remote Monitoring & Management services, we provide a centralized software deployment service and a 24x7x365 proactive alert system, so you never have to worry about antivirus, spam, or malware infecting your systems or networks. At Diverse Tech Services, we ensure your antivirus licenses and definitions are always up to date, so we can better protect your bottom line as part of our proactive IT services. In order to ensure your workstations and devices are running at peak performance, we maintain a minimal footprint with our antivirus solutions.
At DTS failure is simply not an option. We can recover your data from nearly any IT disaster that may strike. You never know when that may happen, so we work with you to be proactive in avoiding a disaster, but if it does happen, then we’ll be there with our backup and disaster recovery services, either on-site or in the cloud.
At Diverse Tech Services, we manage your network and your security. For us, the two go hand in hand, which is why we provide customer wireless design solutions that focus on reducing response time, lowering production downtime, and improving efficiency and production, and we help you select the best firewall solution for your needs.
When we manage your technology infrastructure, we assume the responsibilities for vendor management of your current relationships with your licensing, ERP provider, phone provider, and more. We do this so that you don’t have to.