The IT partner Midwest 3PLs rely on to keep freight and orders moving
Managed IT, network and WMS support, and security built for how a warehouse runs. We watch the systems behind your operation and clear most issues before they reach the dock.
What we hear from the logistics companies we work with
A 3PL’s product is reliability. The businesses you serve do not see your warehouse management system or your network. They see whether the order shipped complete, shipped on time, and whether the inventory count can be trusted. The logistics companies we work with all run on the same short list of technology that has to hold: the WMS and TMS, the RF scanners and label printers, the wifi that has to reach every aisle, and the EDI and API links that tie you to your customers and your carriers.
When any of that stops, the dock stops with it. Trucks wait, an order misses its carrier cut-off, and a customer hears about it. We take that seriously, and we treat a warehouse problem differently than a routine ticket.
Most of our work happens before anyone picks up the phone. We monitor the systems behind the operation, hunt for problems early, and resolve them before they reach the floor. When you do need us, we already know your environment and we are ready to move. Steady, proactive, and in your corner is what logistics operators tell us they want from an IT partner, and it is how we have kept this work for years.
What a 3PL is measured on
We measure our own work by what your operation is measured on.
Order accuracy
The right items in the right order, every time. The first thing a customer notices, and the one we protect hardest.
On-time shipping
Orders out the door before the carrier cut-off, so a promise to your customer holds.
Inventory accuracy
A count your customer can trust, kept by the systems that track every move on the floor.
Throughput
Receiving, picking, and shipping that keep pace with the volume, from the dock to the truck.
Where technology bites in a warehouse
The problems we see most often in small and mid-size logistics operations, and the ones we are built to catch early.
Flat networks
Office and warehouse share one network, so a problem in one reaches the other. Segmentation keeps the floor isolated and steady.
The WMS as a single point of failure
The system the whole operation runs on, often backed up but never test-restored. We back it up and prove the recovery before you need it.
EDI and integration breaks
A broken link to a customer or carrier stalls orders and hides the problem until it is late. We monitor the integrations that move your orders.
RF and wifi dead zones
Coverage that drops in the aisles slows every pick and scan. We design wifi and RF that reach the whole floor.
Ransomware reaching the WMS
Most incidents start in the office and spread. Identity, email, and segmentation keep an incident off the warehouse floor.
Scanner and printer lead times
A failed scanner or label printer can idle a shift. We keep spares and procurement planned so a fix does not wait on a backorder.
What we do for logistics companies
Our IT services for logistics companies are built around how a warehouse runs, each tied to an outcome, not a tool list.
Managed IT and
24/7 helpdesk
Day-to-day support and proactive monitoring for the people and systems that keep freight moving. See our managed IT services.
Warehouse network, wifi and RF
Coverage designed to reach every aisle and dock, with the floor kept on its own protected network. Built on Meraki networking.
WMS and TMS support
We keep the systems your operation runs on available, patched, and monitored, and coordinate with your software vendors.
EDI and integration management
The links to your customers and carriers watched and maintained, so orders move and a break is caught early.
Backup and continuity
Your WMS, order data, and records backed up and recoverable, so a failure is a setback, not a shutdown. See backup and recovery.
Identity and email security
The controls that stop the most common way an incident reaches the floor. Part of our cybersecurity work.
The systems your customers judge you on
Most of your customers judge you on three things they can measure: did the order ship complete, did it ship on time, and can they trust the inventory and status you report. All three depend on the systems behind the dock, and on the integrations that connect those systems to your customers and your carriers.
We keep those systems steady and the integrations watched. Your WMS and TMS stay available and monitored, the EDI and API links that move orders are maintained and alerted when they break, and the data you report to a customer holds up. When you onboard a new account, we help stand up the integration so a new customer is live without a scramble.
Steady for the customers you serve today, ready for the next account you sign. That is the standard we hold the work to.
Peak season is when volume spikes and the systems have to hold. We plan capacity and watch the integrations hardest when the floor is busiest, so a good season does not become an outage.
What better looks like
The difference a proactive partner makes, in the warehouse’s own terms.
Without a proactive partner
- Outages discovered when the dock stops
- Office and warehouse on one flat network
- The WMS backed up but never test-restored
- Integration breaks found when a customer calls
- A scramble when a customer asks about security
With DTS
- Problems caught and cleared before the floor notices
- The warehouse separated and protected from the office
- Recovery you have actually tested
- Integrations monitored, with a break caught early
- A straight answer ready when a customer asks
How it starts
A calm, practical start. No rip-and-replace, and no disruption to the floor.
Warehouse walkthrough
We come see how your operation runs, on the floor and at the dock, not over a slide deck.
Environment and integration review
We document the systems, networks, and integrations the operation depends on, and where the risk sits.
Prioritized roadmap
A practical plan that fixes what matters first and fits the budget.
Steady support
Proactive monitoring and a team that already knows your warehouse.
Questions logistics companies ask us
Do you support our WMS and TMS?
Can you handle EDI and integrations with our customers and carriers?
Can you support multiple warehouse sites?
Can you support us after hours and through peak season?
Can you help with customer security questionnaires?
Are you a fit for a smaller 3PL?
Let’s keep your freight and orders moving
Tell us how your operation runs and we will give you a straight read on what would actually help. No sales pitch, no commitment.
- ✓A walkthrough of your warehouse and the systems your operation depends on
- ✓A plain-language read on uptime, integration, and security risk
- ✓No changes to your environment without your approval
- ✓Works alongside your current IT staff or provider
Request your review
Request a 3PL IT and operations review
We respond within one business day.