The IT partner Midwest manufacturers rely on to keep production moving
Managed IT, OT and network support, and security built for how a plant runs. We watch the systems behind your operation and clear most issues before they ever reach the floor.
We know what a plant is measured on, and what it costs when something stops
On the floors we support, uptime is the job. A line built to put a finished unit out the door every twenty or thirty seconds turns a stopped minute into units that did not get made and a shipment that gets tight. We take that seriously, and we treat a plant issue differently than a routine ticket.
Most of our work happens before anyone picks up the phone. We monitor the systems behind production, hunt for problems early, and resolve them before they become a stoppage. When you do need us, we already know your environment and we are ready to move. Reliable, proactive, and in your corner is what manufacturers tell us they want from an IT partner, and it is how we have kept this work for years.
The numbers we keep an eye on
We measure our own work by what your operation is measured on.
Uptime
Production runs when the systems behind it stay up. That is the first job, and the one we watch closest.
Throughput
Networks, line-control PCs, and the floor devices that keep parts moving from station to station.
Cost per unit
Stable technology and right-sized spending, not surprise replacements that land on the wrong month.
On-time shipping
From the line to the dock, the systems that get finished orders out the door when they are due.
Where technology bites on a plant floor
The problems we see most often in small and mid-size plants, and the ones we are built to catch early.
Flat networks
Office and production share one network, so a problem in one reaches the other. Segmentation keeps the floor isolated and steady.
Aging line-control PCs
The PC running a critical machine is often old, unpatched, and undocumented. We inventory it, back it up, and plan its replacement before it fails.
Unsupported machine software
HMI and control software the vendor no longer updates becomes a quiet risk. We manage the exposure without disrupting the line.
Ransomware reaching production
Most plant outages start in the office and spread. Identity, email, and segmentation keep an incident from crossing onto the floor.
No visibility across OT
When something stops, nobody can see why. We bring monitoring to the systems and devices production depends on.
Hardware lead times
A failed part can idle a line for weeks. We keep spares and procurement planned so a fix does not wait on a backorder.
What we do for manufacturers
Our IT services for manufacturers are built around how a plant runs, each tied to an outcome, not a tool list.
Managed IT and
24/7 helpdesk
Day-to-day support and proactive monitoring for the people and systems that keep production moving.
Network and OT segmentation
A network designed so the floor stays isolated, visible, and stable, with the office kept on its own side.
Backup and continuity
Production systems, line-control PCs, and data backed up and recoverable, so a failure is a setback, not a shutdown.
Identity and email security
The controls that stop the most common way an incident reaches the plant in the first place.
Technology procurement
Industrial and ruggedized hardware sourced and planned, with spares ready before you need them.
Security for audits and customers
Help meeting the security questionnaires and cyber insurance requirements your customers expect.
Security built for production, and for your customers’ audits
More of your customers want proof that your environment is secure before they place the next order. We help you meet security questionnaires, cyber insurance requirements, and supplier security standards without stopping the line to do it.
The work is the same discipline that keeps the plant running: know what you have, control who gets in, keep good backups, and watch for trouble before it spreads. It is the same foundation as our cybersecurity work, applied to a production environment.
For plants that supply the defense industrial base, we help map the path toward CMMC requirements at a pace the business can absorb.
GP Mfg. needed an IT partner we could trust to support our growth, improve security, and modernize the working environment while reducing unnecessary cost. DTS helped create a smoother, more scalable technology foundation and reduced cost more than 30% compared to our prior tech management provider. Better outcomes, lower cost.
What better looks like
The difference a proactive partner makes, in the plant’s own terms.
Without a proactive partner
- Outages discovered when the line stops
- Office and production on one flat network
- Critical machines undocumented
- Backups nobody has tested
- A scramble when a customer asks about security
With DTS
- Problems caught and cleared before the floor notices
- Production separated and protected from the office
- Every critical machine inventoried and backed up
- Recovery you have actually tested
- A straight answer ready when a customer audits you
How it starts
A calm, practical start. No rip-and-replace, and no disruption to the line.
Plant walkthrough
We come see how your operation runs, on the floor, not over a slide deck.
Environment and OT review
We document the systems, networks, and machines production depends on, and where the risk sits.
Prioritized roadmap
A practical plan that fixes what matters first and fits the budget.
Steady support
Proactive monitoring and a team that already knows your plant.
Questions manufacturers ask us
Do you work with OT, PLCs, and machine software?
Can you support a plant outside office hours?
How fast do you respond?
Can you help with customer security questionnaires and cyber insurance?
Are you a fit for a smaller plant?
Let’s keep your plant running
Tell us how your operation runs and we will give you a straight read on what would actually help. No sales pitch, no commitment.
- ✓A walkthrough of your plant and the systems production depends on
- ✓A plain-language read on uptime, OT, and security risk
- ✓No changes to your environment without your approval
- ✓Works alongside your current IT staff or provider
Request your review
Request a plant IT and OT review
We respond within one business day.